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The IUP Journal of Organizational Behavior

Theoretical, Practical and Managerial Implications of Work from Home: A Systematic Literature Review

Article Details

Pub. Date	: April, 2023
Product Name	: The IUP Journal of Organizational Behavior
Product Type	: Article
Product Code	: IJOB010423
Author Name	: U Naganjani and Sita Vanka
Availability	: YES
Subject/Domain	: Arts & Humanities
Download Format	: PDF Format
No. of Pages	: 14

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Abstract

The Covid-19 pandemic has shattered the traditional assumptions about work, work design and workforce management, resulting in a radical shift in the work environment: the concept of Work From Home (WFH). Leaders and managers found a unique opportunity to break from a location-centric model of work to redesign it around a human-centric model to deliver both business outcomes and secure employee output. Organizational experience proves that the current work design is characterized by flexibility and empathy where the employees feel more empowered, thus increasing their productivity and performance. Surveys have predicted the hybrid model of working as the 'new normal' for employees. There is abundant research on the impact of remote work/flexible work on employees and organizations, forming a rich body of literature. This study seeks to analyze the impact through a systematic literature review for theoretical, practical and managerial implications in a mandated WFH context.

Introduction

Work From Home (WFH), although a universal topic in the current scenario, is not a novel or path-breaking concept. Prior literature evidenced WFH as a 'perk', 'benefit' or part of organizational policy to enhance employees' work-life balance and provide flexible work arrangement as an additional incentive (Timsal and Awais, 2016). WFH also gained momentum with the advent of IS and ICT in the work fields. IT sector and multinational companies where virtual teams and remote locations are a commonplace, had policies and provisions for 'remote work' and WFH options (Popovici and Popovici, 2020). Eventually, WFH has been adopted as a company policy in several corporates owing to its benefits like improved work-life balance (Shagvaliyeva and Yazdanifard, 2014), better performance of employees and profitability of companies (Bloom et al., 2015), and advantages of WFH (Ipsen et al., 2020) for the employees like work flexibility and increased employee autonomy.